I’ve mentioned this on earlier blog posts and it bears repeating:


 

“The mission of the Brian Kondo Real Estate Team is to provide such  outstanding service when assisting our clients with their real estate  needs, that they will have no hesitation in using our services again or  recommending us to their friends, relatives, neighbours, co-workers  and acquaintances. In short, we want “A CLIENT FOR LIFE!”



Jane and David are an example of just what we’re trying to achieve.



As most of you may already know, I’ve been a real estate agent for 35 years and have had a team for almost that long. Back in the early  90’s, we received a sign call from Jane on one of my listings in Ajax.  We had one of our team’s agents show her the home, she loved it and  submitted an offer, which was accepted. We ended up with two happy  clients – Jane as the buyer and our sellers were also happy that we  were able to find a good, qualified buyer for them in a very slow  market (actually, it was a recession!).



Over the years, I would touch base with Jane to give her market  updates and asked her to call me if she ever had questions for me. In  2006, Jane took me up on that offer and called me to say she was  getting ready to retire soon and they would like to downsize to a  condo. I had one of our team’s agents show her condos in Pickering,  Ajax & Whitby. We also added Jane and David to our custom  Homehunter program. They looked at lots of condo apartments from  Pickering to Ajax to Whitby on and off for the next 2 years. Eventually,  we found them the ideal condo apartment in a great building in Whitby near the lake, which they submitted an offer on and was successful.



We then had to put their home up for sale. Since I was the listing  agent when they purchased it, I already had the room measurements.



However, they were ideal sellers since they had done a lot of really  nice updates to the home over the years. I noted each update and  reno along with corresponding dates in the MLS listing. It sold for 99%  of the asking price in a down market! They were very happy that both  the sale and purchase went so smoothly.



See what Jane and David had to say about working with me and my  team below: 

Hi Brian,

 

I can honestly say we were overwhelmed with the action your team  put toward selling our townhouse. We certainly care for our home, and  with all that your team did, we felt very positive showing it. 

 

Again, compliments to you and your team for their dedication, it is  certainly obvious. I must say the icing on the cake was the moving  cards, what a great idea!  

 

We will definitely spread your name and would be happy to contact a  perspective client to share our experience. 

 

Thanks again, we do look forward to our new home and beginning a  new phase in our lives. 


 

Sincerely, 


 

Jane and David





 

As I said earlier, Jane and David are a great example of what I’ve been  teaching and preaching to every member of my team over the years.  By following the principles of our mission statement, where we strive  to give our clients “outstanding service” and we always (and I repeat – always) put their needs first, everything else will take care of itself,  from coming back and using us again, to referring us to people they  know. Nothing symbolizes this more than the fact the condo search  went on for over two years before we found them the perfect one!  


 

Not only did Jane and David use us again to buy and then sell, but they  promised to “spread my name” and even share their positive  experience with prospective future buyers and sellers. 


 

If you or anyone you know is considering making a move in the next  little while, please give me a call or pass on my name and number,  905-683-7800 . I’ll make sure we give you (or them) the same  outstanding service that we provided Jane and David.






 

Thanks for reading today’s BLOG!!!

Brian Kondo
Sales Representative / Team Leader
The Brian Kondo Real Estate Team
Re/Max Hallmark First Group Realty Ltd.
905-683-7800 office
905-426-7484 direct
brian@briankondo.com
www.BrianKondo.com
www.BrianKondoTeam.com

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If you or anyone you know is considering making a move in the next little while, give me a call or pass on my number ... 905-683-7800 (Office) or 905-426-7484 (Direct).